Terms of Use

Introduction

These Terms of Use govern your access to and use of the website, services, programs, and content provided by Mindful Transitions Coaching ("we", "us", "our").

By accessing or using our website or engaging in our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

Services Provided

Mindful Transitions Coaching provides:

• One on one coaching
• Group coaching programs
• Workshops, events, and webinars
• Digital products, resources, and educational content

Not Medical or Psychological Advice

Our services are not a substitute for professional medical, psychological, or psychiatric advice. We do not diagnose, treat, or cure mental health conditions.

Eligibility

By using our services, you confirm that:

• You are at least 18 years old
• You have the legal capacity to enter into this agreement
• You will provide accurate and complete information

Payments and Fees

All prices are listed in AUD unless otherwise stated. By purchasing a service or program, you agree to:

• Pay all fees in full or as per an agreed payment plan
• Authorise us to process payments via third party providers

Failure to complete payments may result in suspension or termination of access.

Refund Policy

Due to the nature of coaching and digital services:

• All sales are final unless otherwise stated
• No refunds are provided for change of mind
• If a payment plan is selected, you remain responsible for completing all payments

Any exceptions are at our sole discretion.

Intellectual Property

All content provided by Mindful Transitions Coaching, including programs, workbooks, videos, branding and materials, is owned by us and protected by intellectual property laws.

You may not:

• Copy, reproduce, or distribute content
• Share program access with others
• Use materials for commercial purposes without permission

Confidentiality

We respect your privacy and maintain confidentiality of information shared during coaching sessions. However, you acknowledge:

• Group programs do not guarantee confidentiality from other participants
• We may disclose information if required by law or to prevent harm

Personal Responsibility

You acknowledge that:

• You are responsible for your own decisions, actions, and results
• Coaching is a collaborative process, not a guaranteed outcome
• Results will vary based on your commitment and participation

Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any direct, indirect, or consequential loss arising from your use of our services
• We do not guarantee specific results or outcomes

Third Party Services

We may use third party platforms such as payment systems, booking tools, or communication platforms. We are not responsible for the operation or policies of these third parties.

Termination

We reserve the right to suspend or terminate your access if you:

• Breach these Terms
• Engage in harmful, abusive, or inappropriate behaviour
• Fail to make required payments

Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorised access to systems
• Interfere with website functionality

Changes to Terms

We may update these Terms at any time. The updated version will be effective once published on our website.

Governing Law

These Terms are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

Contact

For any questions regarding these Terms, please contact:

Emotional Safety and Boundaries

Our work may involve deep personal exploration. You agree to:

• Engage respectfully with yourself and others
• Take responsibility for your emotional wellbeing
• Communicate openly if support is needed